What to Do When Your Solar Company Goes Out of Business

The solar industry has grown rapidly over the past decade, but not every company survives in the long term. When your original solar installer goes out of business, it can leave you stranded with no one to call for help. Unfortunately, this is more common than most homeowners realize.

In this article, we’ll explain why solar companies tend to shut down, what you should do if your system is experiencing problems, and which Southern California companies have already left the market. Whether you’re dealing with inverter issues, a SolarEdge or Enphase battery not working, or simply need solar panel repair, OC Solar is here to help.

Why Solar Companies Tend to Go Out of Business

Even though demand for solar continues to rise, many companies still close their doors. Here are the four most common reasons why:

1. Unsustainable Pricing Strategies

Many solar companies offer extremely low prices to beat competitors, but fail to leave room for long-term service and support. When inverter issues or battery failures arise, they do not have the resources to handle the volume of service calls.

2. Overreliance on Incentives and Rebates

Some companies build their entire business model around government incentives like the federal solar tax credit. When those incentives shrink or expire, as is expected after 2025, these companies often cannot adapt and shut down.

3. Poor Customer Support and Follow-Up

Without a dedicated support team, companies struggle to service their installations. This leads to frustrated homeowners and a decline in referrals, which can seriously hurt business growth.

4. Rapid Expansion Without Infrastructure

Some solar companies grow too quickly without building the operational systems needed to support customers. Eventually, internal breakdowns in service, billing, and communication cause the company to collapse.

What to Do If You’re Having Trouble With Your System

Even if your solar installer is no longer in business (or if you don’t know who installed solar on your new house), you still have options. At OC Solar, we specialize in helping homeowners fix systems that other companies installed. Whether your issue is urgent or just frustrating, our team is here to get your solar system back up and running.

Here is how we can help:

Step 1: Give Us a Call

We’ll start with a brief phone call to understand your issue. Whether you’re seeing inverter faults, battery charging failures, or a sudden drop in production, we’ll walk you through a few quick checks to assess the problem.

Step 2: Analyze Your Monitoring Portal

We’ll ask for the brand of your panels, battery, and inverter. Systems from Tesla, Enphase, SolarEdge, and other major brands each have unique setups. Once confirmed, we will check out your system and guide you on how to solve the problem.

Step 3: Schedule an On-Site Inspection (if needed)

If your issue cannot be resolved remotely, we’ll send a technician to inspect your system in person. We can identify solar panel repair needs, inverter malfunctions, battery connection issues, and more.

You’re Not Alone if Your Solar Company Disappeared

If you’re struggling to get support for your solar system because your installer is no longer in business, you’re not alone. In recent years, many Southern California homeowners have been affected by solar companies that shut down, restructured, or exited the residential market altogether.

Some well-known names in the region, such as Horizon Solar Power, Sullivan Solar Power, and American Solar Direct, have once installed thousands of systems across Orange County and beyond. Other companies, like SolarCity, were absorbed into larger brands such as Tesla, which at times left some legacy customers without direct support from their original installer. More recently, even major manufacturers like SunPower announced in 2024 their exit from direct residential installation, which is likely to create service gaps for their existing customers.

The result? Many homeowners are now experiencing problems with their solar panels, inverters, or batteries, but no longer have a company to call for help. If you’re dealing with issues like a Tesla Powerwall not charging, a SolarEdge inverter offline, or Enphase battery errors, OC Solar can help you take the next step.

Did your solar company go out of business? Not to worry, OC Solar is here to help!

If your solar company has gone out of business and you’re dealing with system issues, OC Solar is here to help. We assist homeowners across Southern California with:

Inverter troubleshooting and replacement
Solar panel inspections, cleaning, and repair
System performance issues and monitoring errors

Even if we weren’t your original installer, our licensed technicians can help restore your system and get your home running on solar power again.

Call us today at (949) 427-8817 or fill out our form to get your solar system back to saving you money!

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What Happens If Your Solar Company Goes Out of Business?